REFUND POLICY
Our policy lasts 30 days for exchange only. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
If you are unhappy with the items that you have received, please CONTACT customer service FIRST by sending an email to teestore03@gmail.com. Merchandise returned to the manufacturer without contacting customer service will not be processed correctly.
Order Modifications
After your order has been placed, you have 24 hours to contact our customer service and request order modifications.
Order Cancellation
All items are made to order, once an order is submitted, we immediately begin preparing it and therefore cannot make cancellation. Please make sure that you want to buy the products prior to submitting the order.
Damaged/Incorrect Order
We are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item. Thankfully it is rather unusual! But, if it is the case, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.
All we need is your order number and a clear photo showing either the incorrect item or the damaged area of the item. Please contact us by email at teestore03@gmail.com and one of our helpful support staff will a refund for you!
Order not received
If your item has not arrived within 30 days after having ordered, contact one of our support through Contact us page for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.)
Return/ Refund
Please Contact us at teestore03@gmail.com, before returning an item and always include your order number in your email.
In most cases, we will replace/refund defective items or an incorrect order simply by receiving an email with photo showing the specific problem with the product and by including the order number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and you well to pay return shipping
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days( lasts 30 days )
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at teestore03@gmail.com.
If you are unhappy with the items that you have received, please CONTACT customer service FIRST by sending an email to teestore03@gmail.com. Merchandise returned to the manufacturer without contacting customer service will not be processed correctly.
Order Modifications
After your order has been placed, you have 24 hours to contact our customer service and request order modifications.
Order Cancellation
All items are made to order, once an order is submitted, we immediately begin preparing it and therefore cannot make cancellation. Please make sure that you want to buy the products prior to submitting the order.
Damaged/Incorrect Order
We are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item. Thankfully it is rather unusual! But, if it is the case, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.
All we need is your order number and a clear photo showing either the incorrect item or the damaged area of the item. Please contact us by email at teestore03@gmail.com and one of our helpful support staff will a refund for you!
Order not received
If your item has not arrived within 30 days after having ordered, contact one of our support through Contact us page for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.)
Return/ Refund
Please Contact us at teestore03@gmail.com, before returning an item and always include your order number in your email.
In most cases, we will replace/refund defective items or an incorrect order simply by receiving an email with photo showing the specific problem with the product and by including the order number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and you well to pay return shipping
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days( lasts 30 days )
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at teestore03@gmail.com.